Access Timber Flooring

We have just had our flooring replaced by Access Timber Flooring and I can't speak more highly of the team! From the first visit from Frank to assess and measure up our home for the job, he's been nothing but kind, professional and helpful, going out of his way to not only do an exceptional job, but make sure we are able to manage being out of our home for the 2 weeks. Frank aims for 200% for his clients, but I have to say he goes above and beyond!Caitlen is in the office and is an amazing asset to the Access Timber Flooring team! She was knowledgeable in their product and helpful with my questions and sorting out everything. I know she would do so very much behind the scenes that us as clients wouldn't even know about. She is polite and genuine in wanting to please and to make things easier for each client!Both Frank and Caitlen worked hard to fit our job in at a time that suited us, not what was easier for them. They don't just look at the job at hand, they look at your family situation and understand the complexity of moving your family out of a home to get the job done. This is rare in a business with a job this large and I can't thank them enough for their courtesy and care! They also coordinated and communicated well with other contractors to enable a smooth transition indeed.I would also like to thank Gary for his outstanding workmanship on the job itself. The flooring is amazing, clean and precise. Our job was no easy feat, entailing cutting around stairs and awkward areas, it was quite complex, more than I could understand no doubt, yet he took it in his stride and aced it! I can see why Frank, who wants nothing but perfection on a job, has Gary on his team as he aims for the very best too!The amount of work involved in our flooring was a great deal and for Access Timber Flooring to have it completed in the time they did is commendable. Thank you so very much Frank, Caitlen and Gary, may God show you the same courtesy and kindness you did our family!

Access Timber Flooring renovated the brushbox floor throughout our home - sanded & sealed to a very high quality. They look like new again! They took great care to minimise dust and protect our home. Yasmin, Allen and the entire team were fantastic to work with from start to finish. We highly recommend Access.

What can I say about access timber flooring ...... Well from the moment they came to my house to measure up the job they have been fantastic . To ladies at the showroom who were so helpful and patient with us we thank you so much . Frank you and your team went above and beyond to get me and my family back into our home after a unfortunate accident and we can't thank you enough . If I was to ever recommend a flooring company this would be it hands down every time . Once again thank you for all your help and support through a hard time for us

We were spoilt with such amazing professionalism and quality with Access Flooring. The entire team was there to help us with all our queries, make us feel safe in their hands and in particular, Frank would go out of his way to ensure we were getting the best in service, product and install team. Jade, you and your team are uniquely skilled and we couldn’t be happier. Completely recommend giving Frank or Caitlen a call and you won’t be disappointed. Thank you so much! We love our floors!

The best experience is provided by Access Timber Flooring. The office staff and owner were quickly available and accessible, responding to ALL of my enquiries. The work was finished on time, and the installer paid close attention to detail. The floor is now my favourite part of my house. The renovation could have been stressful, but it was exciting and easy.

The team at Access are great to work with. We have used them on many of our renovation projects. Our clients are always happy with their workmanship and services. They are a pleasure to deal with and do stunning work!

The team at Access Timber Flooring far exceeded my expectations.Initially, I was a bit wary about the date of completion, since supplies and tradespeople are in short supply these days but I needn‘t have worried. From start to finish, the team comprising Frank, Marco and Caitlen were very organized, efficient, hardworking and skillful. They would think nothing of going the extra mile for their clients.I was grateful for the care put in the prep before the actual work such as dust containment covers on hanging lamps, air vents, cupboards, kitchen, etc. The work was done well within the time line and the handover was done a day earlier.Grateful thanks to the team for a stunning and beautiful outcome for my new home. I would not hesitate to recommend them to my friends and family.

We certainly had great experience dealing with Access timber flooring as Frank & Caitlen were very helpful in the right selection of flooring, material was delivered as promised and very accommodating in helping us out with staged installation to our house. Thank you

Was recommended by family to go with Access Timber to replace our timber floors, and that was the best advice and best decision ever. Frank was so committed, gave us such helpful advice, and was so patient with us even though we had little knowledge about flooring or reno stuff. The entire team were so professional, they went above and beyond to help us get the job completed by the date we needed it done. Best service and such high quality work. How refreshing and wonderful to meet a team that is so passionate and have so much pride in what they do.